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Frequently Asked Questions

We've collected frequently asked questions by our customers and put them on this page to serve you faster and better.

If your question isn't answered here, please click on Help floating button at the bottom-right screen for ways to contact us.

Why does pricing look different on Etherbit.in from Ledger.com & Trezor.io?

Price shown on international stores and websites do not include duty, taxes, custom warehouse fees, and clearance fees. In some cases, it also does not include shipping charges.

Price shown on Etherbit.in includes everything. It is what you pay to buy the product and get it delivered to your door step.

This is one of the reasons an iPhone is listed for $999 in the US, but it is sold for over $1600 in India.

Do I need to pay anything extra for GST and Duty?

No. Price shown on Etherbit.in is all inclusive. There are no hidden charges.

How do I find tracking information for my order?

Tracking information for your order will be sent to you via email once your order is dispatched. We dispatch In Stock items in 48 working hours. During weekends and public holidays, this may take longer.

You can track your order here: Order finder

How much time does it take to deliver an order?

Once dispatched, we deliver orders within 2-6 business days to most pincodes. Remote and rural areas may have a different delivery timeline.

You can check estimated delivery time for your pincode on any In Stock product page on Etherbit.in.

What is a ships after date?

Products with ships after date will only be shipped after the date mentioned on the product page.

Please note that the ships after date is a tentative date and it is subject to change.

Does Etherbit have a brick & mortar store?

No, we only sell products online on Etherbit.in

Does Etherbit accept Cash on Delivery (CoD)?

No, we do not accept Cash on Delivery (CoD).

Does Etherbit have any referral or affiliate program?

Yes, we do. Check out Etherbit Club