We've collected frequently asked questions by our customers and put them on this page to serve you faster and better.
If your question isn't answered here, head over to Help for more ways to contact us.
No, products sold on Etherbit.in are already customs cleared and in Etherbit's warehouses in India. Your order will be dispatched in 24 hours and delivered within 2-5 days with free express shipping. See our shipping policy.
Price shown on Etherbit.in includes everything. It is what you pay to buy products sold on Etherbit.in and get them delivered to your doorstep. There are no hidden charges.
GST invoicing is available for business customers during checkout on the last payment step.
| Trezor | Trezor |
| SafePal | SafePal |
| Ledger | |
| Yubico | Yubico |
| Cryptotag | Cryptotag |
| Cryptosteel | Cryptosteel |
| BitBox | |
| Tangem | |
| Keystone | Keystone |
| imKey | |
| Dcent | |
| Cypherock | Cypherock |
| CoolWallet | CoolWallet |
| Coinkite | Coinkite |
| Material Bitcoin | Material Bitcoin |
| Ledger | |
| SafePal | |
| Trezor |
Tracking information for your order will be sent to you via email once your order is dispatched. We dispatch In-Stock items in 24 working hours. During weekends and public holidays, this may take longer.
You can find & track your orders from your account page: My Account
See our shipping policy.
Orders with In-Stock items placed before the cutoff time (9 AM) on a working day are shipped on the same day. All orders placed after the cutoff time are dispatched on the next working day.
Once shipped, our delivery partners deliver orders within 2-6 business days to most pincodes. Remote and rural areas may have different delivery timelines.
You can check the estimated delivery time for your pincode on any In-Stock product page on Etherbit.in.
Products with "In Stock on" date will only be shipped after the date mentioned on the product page.
The "In Stock on" date is calculated based on the inputs received from the manufacturer and the Indian customs. Thus, the "In Stock on" date is a tentative date, and it is subject to change.
No, we only sell products online on Etherbit.in
Yes, we accept Cash on Delivery (CoD) for orders below ₹20,000.